App Chat / Telemedicine
Tourists and groups arrive in Israel from all over the world. Whether it is a fever, a cough, or a bad stomach ache, travelers are not sure if they need to see the doctor or even if it’s a medical emergency. Today, most travel and student organizations need to make that decision for the participant. But programs that manage tourists and students do not have health professionals to conduct a thorough assessment of the health issue. As a result, there are many unnecessary doctor appointments, unneeded urgent care visits, and even needless emergency room.
Your participants are a phone call away from a health professional answering all their questions and to assess the situation to decide what needs to be done next. Telemedicine services are available 24/7 with our trained professionals staffing the service. We offer diagnostic information and opinions, medication recommendations, preventative care, health education, as well as advice on how to treat injuries and illnesses.
Every travel program in Israel has been to the emergency room with an ailing or injured participant. The ERs in Israel are overcrowded and full of medical personnel and patients. Tourists and students are often at a disadvantage because they are not a part of the Kupat Holim(health care) system. They don’t have family support, or any support staff from a travel group which can speak medical Hebrew to a health provider.
Emergency Room Accompaniment
Our Emergency Room Accompaniment service sends a health professional to the ER to advocate for your participant, for up to 2 hours. Our Hebrew speaking nurses are there to communicate with the traveler, student, the school and the student’s parents. We can answer the student’s questions and speak to on call doctors about decisions being made. We facilitate care by talking with the ER staff, so that a diagnosis and treatment plan can be decided quickly.
Referral from physician for any reason
- Loss of consciousness/ seizures
- Broken bone (major bone)
- Acute dislocation
- Major injury
- Foreign body aspiration
- Foreign body in eye
- Infants with fever
- Sexual assault
- Traumatic injury
- Psychiatric emergencies
- Anaphylactic / allergic reaction
- Post-Epipen administration
- Head injury
- Snake or scorpion bite
- Bite from animal at risk for rabies
- Third degree burns